Ferrero Trading Lux S.A. (“Ferrero”) is committed to protecting the privacy of users of this website (the “Website”) and will do everything in its power to ensure that users’ Personal Data is treated with respect to their fundamental rights and freedoms as well as personal dignity, with particular reference to confidentiality.
We may require users to provide certain personal information and details in order to provide our services, and we would therefore like to explain the procedures and ways in which we handle data supplied to us.
In general, any information and data which you provide, or which is otherwise gathered by us in the context of the Website will be used by Ferrero in compliance with Regulation (EU) 2016/679 (“GDPR”).
This means, in particular, that any Personal Data processing carried out by Ferrero will respect the principles of lawfulness, fairness, transparency, purpose limitation, storage limitation, data minimization, accuracy, integrity and confidentiality.
The Data Controller regarding all Personal Data processing operations carried out through the Website is Ferrero, with registered offices at 16, route de Tréves, 2633 Senningerberg - Luxembourg.
Ferrero has appointed a privacy officer. To get in touch with him/her for any information regarding the processing of Personal Data by Ferrero, including a list of its data processors, please contact: firstname.lastname@example.org.
What information do we collect from you?
As you use the Website and, in particular, as you provide information to the Website in order to access the Website’s services, Ferrero may collect and process information related to you as an individual and which allows you to be identified, either directly or together with additional information (“Personal Data”). This information can be collected by Ferrero both when you choose to provide it (e.g., when you request any services provided by Ferrero over the Website) or simply by analyzing your behavior on the Website.
The Website’s operation, as is standard with any websites on the Internet, involves the use of computer systems and software procedures, which collect information about the Website’s users as part of their routine operation, whose transmission is automatic when using Internet communication protocols.
Although Ferrero does not collect this information in order to associate it to specific users, it is still possible that, by their nature and through processing and association with further data held by third parties, such data may permit to identify user, either directly via that information or by using other information collected. As such, this information must also be considered Personal Data.
This information includes several parameters related to your operating system and IT environment, including your IP address, location (country), the domain names of your computer, the URI (Uniform Resource Identifier) addresses of resources you request on the Website, the time of requests made, information about your activities on our Website (for instance, the pages you visit, the goods you view), the method used to submit requests to the server, the dimensions of the file obtained in response to a request, the numerical code indicating the status of the response sent by the server (successful, error, etc.), details on the device (for instance, your computer, tablet or smartphone) which you use to access our Website and so on, by means of cookies and other technologies which allow this tracking.
Such data shall only be used by Ferrero for anonymous, statistical purposes about the use of the Website, without associating them to any identifier of the users, to ensure its correct operation and identify any faults and/or abuse of the Website. This data may also be used for the purposes of investigating liabilities in the event of information crimes committed against the Website.
The processing of data shall be made by such procedures, technical and electronic means, which are suitable to protect the confidentiality and security of data and consists of collection, recording, organization, storage, consultation, elaboration, alteration, selection, retrieval, alignment, use, combination, block, communication, dissemination, erasure, and destruction of data, including a combination of two or more of such activities.
Why do we process this information? Purposes of processing and legal grounds
Ferrero intends to use your Personal Data, collected through the Website, for the following purposes:
Users shall not be required to provide Personal Data to browse public pages of the Website. The provision of Personal Data for the purposes mentioned above is optional, however, failure to provide required data (indicated as such in the registration form, as applicable) mayprevent users from completing registration or availing of related services.
Who will be able to access your Personal Data?
In the framework of its activity and for the purposes specified above, your Personal Data may be shared with the following entities (“ Recipients”):
Public entities, bodies or authorities, in accordance with theapplicable law or binding orders of those entities, bodies orauthorities. We may also disclose your Personal Data when we believe in good faith that disclosure is necessary to protect your safety or the safety of others, investigate fraud, or respond to a governmentrequest.
Personal Data may be transferred to other countries of the European Union where the premises or the servers of Ferrero or of any of its suppliers are located.
Personal Data shall not be transferred outside the territory of the European Union.
In order to comply with laws protecting children’s online privacy, Ferrero does not knowingly collect any Personal Data from children under 16.Ferrero takes children’s privacy seriously. As such, we would recommend that a parent or guardian assist and guide any children under 16 which may intend to browse the Website or access the services provided by Ferrero. Children under age 16 should not use Ferrero’s Website or services. In the event that Ferrero learns that it has inadvertently collected Personal Data from a child under the age of 16, Ferrero will promptly delete such information.
If parents/guardians would like to prevent a minor from accessing the Website, programs are easily available which enable control over access to the Internet or specific websites.
Security of Personal Data
All Personal Data collected and processed through the Website will be stored and processed so as to minimize the risk of destruction, loss (including accidental loss), unauthorized access / use or incompatible use with the initial purpose of collection. This isachieved by the technical and organizational security measures put in placeby Ferrero. A detailed list of Ferrero’ssecurity measures is available here.
Retention of Personal Data
Generally, Ferrero will keep your Personal Data only for as long as strictly necessary, according to the reason for which it was collected:
After such periods, all data shall be deleted or anonymized, except that data we are required by law to keep for a longer period.
What are your rights? How can you exercise them?
As a data subject, you are entitled to exercise the following rights, at any time:
Opt out of interest-based advertising. We partner with a third party tomanage our advertising on other sites. Our third party partner may usecookies or similar technologies in order to provide you advertising basedupon your browsing activities and interests. If you wish to opt out ofinterest-based advertising click here or if located in the European Union click here. Please note you will continue to receive generic ads.
Please note that most of the Personal Data you provide to Ferrero can be changed at any time, including your e-mail preferences, by accessing, where applicable, your user profile created on the Website.
When requesting services via the Website, you may have selected one or more means of communication via which Personal Dataprocessing for Marketing purposes may be carried out (e.g., phone, SMS, email, mail, social media). You may withdraw yourconsent to this processing for all selected means of communication, or you can choose to block specific means only (e.g., if you only withdraw consent for SMS marketing communications, you will not receive furthercommunications via SMS, but may continue to receive them via e-mail), by means of your user profile created on the Website, where applicable.
You can also withdraw consent for Marketing (for communications received via e-mail) by selecting the appropriate link included at the bottom of every marketing message.
At any time, you shall be entitled to exercise the rights established bythe law in force, by addressing the relevant request to our PrivacyDepartment at physical and email address: email@example.com.
If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.
Finally, you are entitled to file complaints with to your local EU Data Protection Authority or to the data protection authority of Luxembourg (CNPD at https://cnpd.public.lu/fr/support/contact.html), if you believe that we have handled your information in an unlawful manner.